Terms of Use

These Terms of Use (the "Terms") are entered into between the individual or legal entity using the Shopiyz platform (the "User") and the platform provider ("Shopiyz"), whose details appear below.

By creating an account or using any Shopiyz service, you confirm that you have read, understood and accepted these Terms.

An account is required to use the Services. By creating one, the User confirms that it meets the following conditions.

The User is responsible for all activity carried out through its account and must notify Shopiyz immediately upon discovering any unauthorised use.

Shopiyz reserves the right to suspend or close accounts found to have been created with false information.

Once an account is created, the User may publish a store on Shopiyz infrastructure under its own domain. The content, products and commercial decisions of that store belong solely to the User.

The User is responsible for ensuring that the commercial activity carried out through its store complies with the laws of every country in which it operates.

Shopiyz does not own store content and is not a party to the sale of the products or services offered.

The scope of the Services depends on the subscription plan. Each plan may include different features and limits.

The scope of the Services may be updated, extended or changed in line with technological developments and the platform roadmap.

Shopiyz reserves the right to decide to whom it makes the Services available and to change the scope of those Services.

Verbal or written abuse, threats or harassment directed at Shopiyz employees, representatives or other users will result in immediate termination of the account.

The Services are provided on a subscription basis. The User pays according to the plan and billing period it selects.

Additional features, integrations or App Store applications outside the scope of the plan may be charged separately.

The User accepts and undertakes the following obligations. Breaching them may lead to restriction of the account or termination.

The User accepts that it is solely responsible for the compliance of its commercial activity with all applicable law.

Shopiyz provides the technical means for Users to connect to other platforms. These integrations currently cover the following and may expand over time:

Integration services depend on third party platforms outside the control of Shopiyz. Shopiyz cannot be held responsible for:

The User's accounts on third party platforms, and the transactions it carries out there, are governed by the terms and privacy policies of those platforms.

Shopiyz may operate an application store offering additional features. Those applications may be developed by Shopiyz or supplied by independent third party developers.

By authorising a third party application, the User is deemed to have accepted that application's own privacy policy and terms. Shopiyz cannot be held directly responsible for problems caused by those applications.

Shopiyz may offer artificial intelligence tools to improve the user experience. These may include content generation, pricing suggestions, campaign recommendations, customer segmentation and predictive analysis.

Outputs produced by artificial intelligence are suggestions and assistive tools only.

The User is responsible for checking the accuracy, completeness and brand suitability of any artificial intelligence output before relying on it.

Shopiyz may from time to time offer features described as beta, preview or experimental. Such features are still under development.

The User agrees to share feedback on beta features. Shopiyz is not liable for loss arising from their use.

Shopiyz provides the technical infrastructure for Users to connect to advertising platforms and marketplaces. These integrations cover the following services:

Shopiyz does not guarantee advertising performance, return on investment, sales results or marketplace rankings. Managing advertising budgets and campaign decisions is solely the responsibility of the User.

The Shopiyz platform, its software, interface, design, logo, brand elements, technological infrastructure and all of its content belong to Shopiyz and are protected by applicable intellectual property law.

The licence granted to the User is a non exclusive, non transferable right of use for personal and commercial purposes, limited to these Terms.

Shopiyz respects intellectual property rights and expects the same from its Users. If you believe content published on the platform infringes your rights, you may send Shopiyz a notice.

The sender is responsible for loss arising from an unfounded or bad faith notice.

The User represents and undertakes that all content it uploads to the platform (product information, images, descriptions, prices, brand materials and similar) is accurate, current and lawful.

Shopiyz may review user content for legal compliance. Where unsuitable content is identified, it may be taken down and the account may be restricted or suspended.

The User may object at any time to Shopiyz using its logo and brand name in reference and promotional materials.

The User may send Shopiyz comments, suggestions, requests, ideas or improvement proposals about the platform.

The User agrees that Shopiyz may use, reproduce, implement and commercialise any feedback it receives without any payment and without limitation in time or scope.

Sending feedback creates no intellectual property right, partnership, revenue share or confidentiality obligation in favour of the User. The User should not include information it wishes to keep confidential in such feedback.

Each party undertakes to protect the confidential information it learns from the other under these Terms.

Information that is public, independently developed without reference to the other party, or required by law to be disclosed falls outside this obligation. Where disclosure is legally required, the other party is notified in advance unless the law prevents it.

The confidentiality obligation survives termination of the agreement.

Shopiyz processes user data in accordance with the UK GDPR and, where applicable, the EU GDPR. For details, please see our Privacy Policy page.

The User is solely responsible for meeting its own data protection obligations towards store customers, including transparency information, lawful bases, consent mechanisms and data security.

Shopiyz applies technical measures such as SSL/TLS encryption, role based access controls, firewalls and anomaly detection systems to protect user data.

No transmission of data over the internet is ever entirely free of risk. Shopiyz does not guarantee absolute security or complete protection against cyber attack.

Shopiyz aims to provide its services without interruption or fault, but temporary interruptions may occur in the following circumstances:

Shopiyz does not warrant that the Services will always be error free, uninterrupted or continuously available. Shopiyz is not liable for direct or indirect commercial loss arising from these causes.

The Services are provided "as is" and "as available".

To the fullest extent permitted by applicable law, Shopiyz gives no warranty, whether express or implied. The statutory rights of Users who are Consumers are unaffected.

No information given by Shopiyz, whether oral or written, creates any warranty not set out in this section.

To the fullest extent permitted by applicable law, Shopiyz is not liable for consequences arising from:

In any event, the maximum amount payable by Shopiyz may not exceed the subscription fee paid by the User for the billing period concerned.

Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

The User agrees to indemnify and hold Shopiyz harmless from any claim, action, loss, penalty and cost (including reasonable legal fees) arising from the following.

Shopiyz will notify the User of any claim within a reasonable time. Shopiyz reserves the right to conduct the defence using counsel of its choosing, and the User will provide reasonable assistance. The User may not enter into any settlement that imposes an obligation on Shopiyz without its written consent.

The obligations in this section survive termination of the agreement.

The agreement between Shopiyz and the User may be ended by either party or upon the occurrence of the conditions below.

The User may close its account at any time. The current subscription period runs to its end without refund. After a closure request, Shopiyz retains data for the periods required by law and then deletes or anonymises it.

Shopiyz reserves the right to update, change or revise these Terms at any time.

Where changes are significant, notice may be given through the user panel, by email or on the website. The current version of the Terms is always published on the terms of use page .

Continuing to use the Services after updated Terms are published means the new Terms are accepted.

These Terms are the principal agreement governing use of the Shopiyz platform and the rights and obligations of the parties.

These Terms should be read together with the Privacy Policy . Both documents form the legal framework between Shopiyz and the User.